CORONA VIRUS (COVID-19) ANNOUNCEMENT

Here at High Beech Riding School we take the welfare of our staff and clients very seriously. We are aware of and understand people's concerns and worries regarding the COVID-19 virus and the potential risks.
We are following the Government and BHS guidelines advise very closely and working to update our clients on a regular basis of any changes both on our Website, Instagram and Facebook pages.
As of today, 19th March 2020, we will continue to provide our normal services with some slight changes. We would ask that all new enquiries please contact us by phone. We will not be inviting customers on the premises to either visit the horses or enquire about a future booking. Only customers who have a booked ride will be welcome in order to keep the number of people on the yard to a minimum at any given time.
Our regular group lessons have been restricted to a maximum of 5 per group so limited spaces are available. We will do our best to offer walkouts or hacks in the Forest as an alternative where possible.
Since the announcement of school closures we have tried to put something in place in order to offer parents with a threat to their immediate income the opportunity to help keep their children mentally stimulated, active and allow them the chance to engage in an outdoor sport during normal school hours whilst keeping both them and our staff safe from risk of infection. Therefore, we will not be encouraging children to stay and help after or before riding sessions nor will there be any group activities such as Saddle Club. However, we are prepared to offer private and semi-private or small group (max.5) 1/2 hour lessons at a reduced rate during set hours on set days. Please see EVENT page advertising 'out of school' lessons for more details.
When visiting our Riding School please adhere to strict hygiene practices. Wash your hands before you arrive, GLOVES MUST BE WORN BY ALL RIDERS AT ALL TIMES. There are facilities for handwashing after your ride should you wish to use them, but we would encourage people to please bring their own handwipes or sanitiser where possible. We ask that you please observe the social distancing directive from the Government and do not get too close to other people and staff on the yard to avoid any potential risks. We are a friendly and social yard, but we must ask everyone to refrain from shaking hands or any form of physical contact wherever possible.
We are discouraging people from spending time in confined areas such as the office and staff room. Therefore, the staff room is to remain for the STAFF ONLY with a maximum of 3 people at any one time. The office will be restricted to one person/booking at a time and we would recommend that payments are made over the phone in advance where possible. This will reduce the handling of cash and our card machine to further reduce risks and avoid unnecessary queuing.
IF you, or anyone you have been in contact with, have any symptoms such as a high temperature, a sudden constant cough, or sneezing then we would ask that you please refrain from visiting our premises and adhere to the Government guidelines. Call the NHS 111 for advice and you and your household isolate for at least 14 days.
If you would prefer to ride in the open rather than a lesson in the indoor school, we can arrange to move your lesson to a hack or a walkout where possible.
If you decide to cancel due to self-isolating then we are wavering our current 24 hr cancellation fee policy. We are confident our loyal customers will not abuse this.
This is a difficult time for us all and we will do our best to continue to maintain well-being for all our clients for as long as we can! We understand that riding and being around the horses is a big part of what keeps us all sane. So, with safe measures in place and your co-operation the ability to ride and be with our equine friends provides an outdoor activity with known physical and mental health benefits that we can continue to enjoy.
We have evaluated the risks and feel that the vast percentage of our lessons and hacks are at low risk from infection and the threat of contamination is small due to also being in a rural location.
The good news is the horses cannot catch or transfer this virus, so they would like to welcome you to come and share your time with them, help keep their fitness levels up and don't forget to bring an apple or some polos!
We ask that all our customers read and follow our guidelines and hope that you will all continue to support us through this difficult time so that we can do our best to keep risk as low as possible and keep our doors open for you!

Any queries please don't hesitate to get in contact with us on 0208 508 8866 between 9am-5pm, CLOSED TUESDAYS AND BANK HOLIDAYS.

From all of us at High Beech Riding School - keep safe!

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